PRIVACY POLICY

At Pushing Performance Gym, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pushingperformance.com.au (the "Site") or engage with our services at our gym located in Lightsview, South Australia.

By accessing or using our website or services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you use our website, sign up for membership, participate in events, or communicate with us. This information may include:

Personal Identification Information: Name, email address, phone number, date of birth, gender, and emergency contact details.
Health and Fitness Information: Fitness goals, health conditions, and activity preferences (for gym members or clients).
Billing Information: Payment details, credit card information (processed securely via third-party payment providers).
Website Usage Data: IP addresses, browser type, device information, and data related to how you interact with our Site (e.g., pages visited, clicks, time spent).

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide our services: Processing memberships, scheduling training sessions, providing fitness plans, and managing client relationships.
To improve user experience: Analyzing trends, personalising content, and enhancing the functionality of our website and gym services.
To communicate with you: Sending membership updates, promotions, event information, and newsletters if you have opted-in.
To process transactions: Handling payments for services and memberships.
To comply with legal obligations: Such as responding to requests from law enforcement or regulatory authorities.

3. How We Protect Your Information

We take the protection of your personal information seriously and have implemented reasonable technical and organisational measures to safeguard your data. These include:

Encryption of payment data during transactions.
Secure access controls for our staff and systems.
Regular security audits to identify vulnerabilities.

However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities in certain circumstances:

Service Providers: Third-party providers who assist in the operation of our gym or website (e.g., payment processors, email marketing platforms, IT service providers).
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, enforce our agreements, or protect our rights, property, or safety.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyse website usage, and personalise content. Cookies are small data files placed on your device when you visit our website. You can manage your cookie preferences through your browser settings.

6. Your Rights

As a resident of Australia, you have certain rights under the Australian Privacy Principles (APPs) in the Privacy Act 1988. These rights include:

Accessing Your Information: You have the right to request access to the personal data we hold about you.
Correcting Your Information: If any of your personal details are incorrect, you can request to update or correct them.
Withdrawing Consent: You can withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. If you cancel your membership or request deletion of your data, we will retain your information for a period required for legal and administrative purposes.

8. Third-Party Links

Our website may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically.